Project Management Professional Services
Salesforce Implementation & Optimization
End‑to‑end program management for Salesforce implementations and enhancements, from requirements and roadmap design to cut-over and adoption across marketing, sales, and service.
Digital Transformation Program Management
Structuring and leading complex, multi‑stream digital initiatives from vision through delivery, with clear governance, risk management, and alignment to your strategic objectives.
C‑suite and cross‑functional stakeholder engagement, communications, and change management that turn complex requirements into clear program roadmaps and confident decisions.
Stakeholder & Change Management
Delivery Leadership & Team Enablement
Hands‑on leadership of cross‑functional delivery teams, building the structures, rituals, and culture that consistently deliver on time, on budget, and to a high quality bar.
Approach / How I Work
How Trident Delivers Outcomes
Discover & Align
Clarify objectives, scope, and success metrics with executives and key stakeholders.
Design the Roadmap
Translate complex requirements into a clear, phased delivery plan and governance model.
Lead Delivery
Coordinate teams, manage risk and dependencies, and keep stakeholders informed and aligned.
Embed & Optimize
Support adoption, measure outcomes, and refine to drive ongoing business value.
Industries & Compliance
Industry Experience, Data Governance & Compliance Expertise
Trident Technical Delivery provides agency‑side professional services across:
Consumer & Retail · Banking & Finance · Industrial Markets (incl. QSR) · Energy · Media & Production · Sports & Entertainment · Public Sector
Proficient in navigating data governance frameworks and privacy regulations, including GDPR, CAN‑SPAM, CASL, PIPEDA, and ASC, ensuring programs and communications remain compliant while enabling effective customer engagement.